Welcome to Kanysboutique. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our online store.

1. Online Store

Kanysboutique is an online fashion store serving customers within the United States only. We offer clothing and accessories for women, men and kids, including everyday styles and selected African-inspired pieces.

We do not operate a physical showroom. All orders are placed online through our website.

2. Products and Availability

We make every effort to display our products, colors, prices and descriptions as accurately as possible. However, product colors may vary slightly depending on your screen settings.

Product availability may change at any time. If an item becomes unavailable after an order is placed, we will contact the customer by email.

3. Orders

Once an order is placed, the customer will receive an order confirmation by email. Kanysboutique may contact the customer if additional information is needed to process or deliver the order.

We reserve the right to cancel or refuse any order in case of incorrect information, suspected fraud, product unavailability or payment issues.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated. Prices may change without notice.

Payment must be completed at checkout before an order is processed. Kanysboutique does not store full payment card details. Payments are processed securely through our payment service provider.

5. Shipping and Delivery

Kanysboutique ships orders within the United States only.

Orders are processed after receipt of the order and payment confirmation. Delivery may take a minimum of 48 hours, depending on the customer’s location, product availability and delivery conditions.

For each order, Kanysboutique may contact the customer to confirm delivery details and estimated delivery timing.

Delivery times are estimates and may vary depending on the destination, carrier availability, weather conditions or other circumstances beyond our control. If a delivery delay occurs, we will contact the customer as soon as possible.

6. Returns and Exchanges

Return requests must be made within 48 hours of receiving the order.

To request a return or exchange, customers must contact us by email at hello@kanysboutique.com with the order number, product name and reason for the request.

Items must be unused, unworn, unwashed, undamaged and returned in their original condition with tags and packaging when applicable.

Returns sent without prior approval from Kanysboutique may not be accepted.

The customer is responsible for return shipping costs unless the return is due to an incorrect, damaged or defective item received.

7. Refunds

Once the returned item is received and inspected, Kanysboutique will notify the customer by email regarding the approval or rejection of the refund.

If approved, the refund will be processed using the original payment method. Processing time may vary depending on the payment provider or bank.

Shipping fees may not be refundable unless the return is due to an error from Kanysboutique.

8. Damaged or Incorrect Items

If the customer receives a damaged, defective or incorrect item, they must contact us within 48 hours of delivery at hello@kanysboutique.com.

The customer should include the order number, a description of the issue and clear photos of the item received.

9. User Information

Customers agree to provide accurate and complete information when placing an order. Kanysboutique is not responsible for delivery issues caused by incorrect or incomplete customer information.

10. Website Content

All content on this website, including text, images, product descriptions, logos and design elements, belongs to Kanysboutique or its content providers and may not be copied or reused without permission.

11. Changes to These Terms

Kanysboutique may update these Terms & Conditions at any time. Updates will be posted on this page with the latest revision date.

12. Contact

For questions about these Terms & Conditions, orders, returns or shipping, please contact us at:

hello@kanysboutique.com